Instant ticket triage
Classifies, prioritizes, and routes every incoming message before your team even opens the inbox.
Meet CX-01 — your new AI Support Agent.
Triages every ticket, drafts on-brand replies, and flags what needs a human — response times drop from hours to minutes.
Works with
What CX-01 does
Replies ready to send
Drafts answers grounded in your knowledge base and past tickets — your team just reviews and sends.
Escalation detection
Spots frustrated customers and urgent issues early, and hands them to a human with full context.
Sentiment you can see
Tracks customer sentiment across conversations so you know how your support really feels.
Everything CX-01 can do
- Email support
- Ticket triage
- Knowledge search
- Escalation detection
- Customer sentiment
Ready to put CX-01 to work?
Set up takes minutes — connect your tools and CX-01 starts right away.