Real estate agencies

The first agent to reply usually wins the instruction

Portal enquiries decay in minutes, not hours. Between viewings and valuations there is nobody free to reply. Xgenta drafts the response immediately, books the viewing, and keeps the chain moving — with your negotiator approving before anything sends.

Book a scoping call
No card for trial · Every message approved by your team before it sends
Sound familiar?

What this costs you today

  • Portal enquiries answered hours later, after the applicant booked elsewhere
  • Viewing feedback never chased back to the vendor
  • Chains stalling because nobody had time to chase the solicitor
  • Valuation leads followed up once and then forgotten
  • Applicants on the register never matched to new instructions
What changes

The work an agent takes off your team

Instant enquiry response

Portal and website enquiries answered while the applicant is still looking, with the viewing offered in the first reply.

Feedback loop closed

Viewing feedback collected and summarised for the vendor without a negotiator writing it up.

Chain chasing

Regular, polite chasing of every party in the chain, drafted and logged.

Register matching

New instructions matched against the applicant register and the outreach drafted the same day.

How it works

From connection to approved work in five steps

1

Connect enquiries and register

Portal email, website enquiries and your applicant data from the systems you nominate.

2

Set response rules

What is answered instantly, what needs a person, and the tone for each branch.

3

Drafts within minutes

Replies, viewing offers and chase messages drafted as enquiries arrive.

4

Negotiator approves

One tap to send, edit inline, or reject with a reason.

5

Measure speed to lead

Monthly view of response times, viewings booked and feedback captured.

Does it fit your stack?

Works with the tools you already run

Connected sources are read-only unless you grant write access, and every source is scoped per agent. Anything marked on request is scoped during the pilot.

Microsoft 365 / Outlook

Available now

Google Workspace

Available now

Agency website

Available now

Facebook Page

Available now

Instagram

Available now

HubSpot

Available now

Rightmove / Zoopla enquiry feed

On request

Agency CRM

On request

Control and compliance

Applicant and vendor data stays in your systems. The agent reads only approved sources, nothing is sent without a negotiator approving it, and the audit log records who approved what and when.

Before you start

Questions we get from real estate agencies

Can it reply to portal enquiries automatically?
Not quite your world?

Other industries we build for

A controlled first step

Plan your first governed AI agent initiative.

In 30 minutes, we will learn how your organisation works, identify a bounded first use case, and show the high-level Xgenta solution architecture.

Contact Xgenta