Microsoft 365
Files, mail and collaboration
AI workforce platform
A digital workforce that works with your business.
An AI workforce is a team of digital workers that uses your company’s knowledge and tools to support people, coordinate business workflows, and perform routine operations—while humans remain in control of goals, permissions, and important decisions.
PeopleSet goals and approve
BusinessProvides context and rules
AI workforceUnder human control
OperationsReceives work and outcomes
Built like your organisation
Give every AI Agent a place, purpose and owner.
Xgenta models the way your business is already organised. Agents belong to teams, work inside controlled workspaces, and inherit the right knowledge and permissions.
Govern AI work with the same clarity as human work.
OrganisationXgenta GmbH
WorkspaceCustomer operations
TeamCustomer success
Support AgentAI Manager
From request to outcome
Work moves through a visible, controlled flow.
Every step has a purpose. Every important action can stop for a person.
- 01RequestA person or system starts the work.
- 02UnderstandThe agent uses approved business context.
- 03CoordinateSpecialists complete and hand off tasks.
- 04ApproveA person reviews important decisions.
- 05ActApproved work moves into operations.
Knowledge hub
Company knowledge becomes working context.
Connect approved sources so agents work from the same information your people trust.
Google Drive
Documents and shared knowledge
HubSpot
Customer and sales context
SharePoint
Policies and team resources
Shared memory
ConversationWhat was discussed
CustomerWho the work serves
CompanyRules, voice and knowledge
OperationalWhat happened before
Context that carries forward
Every AI employee remembers what matters.
Agents can use prior conversations, customer history, company rules and operational patterns without asking your team to start from zero each time.
Continuity makes the AI workforce feel like part of the team.
Specialists that collaborate
Build the team your operation needs.
Each role has a focused responsibility. Agents hand work to one another and escalate to people when judgment is required.
Marketing Agent
Plans and creates campaigns
Ready to workSales Agent
Prepares and qualifies opportunities
Ready to workSupport Agent
Resolves routine requests
Ready to workOperations Agent
Coordinates repeatable processes
Ready to workAI Manager
Delegates, reviews and escalates
Ready to workStart with one useful role.Expand the team when the work proves its value.
Fits the way you work
Connect the tools your teams already use.
Agents can read context and move approved work across your existing business systems.
Microsoft Teams
Google WorkspaceHubSpot
Pipedrive
Slack
NotionYour systems remain the source of truth.
Control is part of the platform
Designed for accountable AI operations.
Permissions, approvals and activity history help people stay responsible for the work AI performs.
EUEuropean hosting
RBACRole-based permissions
HumanApproval checkpoints
AuditTraceable activity
Operational visibility
See what every agent is doing.
Review activity, approvals and results in one traceable record. This example shows how work appears to an operator.
| Time | Agent | Activity | Status |
|---|---|---|---|
| 09:42 | Marketing Agent | Campaign draft prepared | Awaiting approval |
| 09:18 | Support Agent | Customer case summarized | Completed |
| 08:55 | Operations Agent | Supplier record checked | Completed |
| 08:31 | Sales Agent | CRM opportunity updated | Human approved |
Nothing happens in a black box.Operators can follow work from request to outcome.
Explore the architecture For technical teams
Extend the workforce without limiting the business.
Use APIs, events, custom connectors and internal tools to fit Xgenta to your operating model.
REST APIWebhooksSDKCustom tools
Discuss an integration POST /v1/agents/support/run
{
"objective": "Resolve the request",
"approval": "required",
"workspace": "customer-success"
}Task accepted · approval gate enabled
One connected operating model
From business system to governed outcome.
Each layer has a distinct job, making the workforce easier to understand, control and evolve.
- Business systemsThe tools where your work already lives
- Knowledge & memoryThe context agents are allowed to use
- Workflow engineThe rules, sequence and approvals
- AI workforceSpecialists that reason, collaborate and act
- Governance & outcomesOversight, history and measurable results
A controlled first step
Plan your first governed AI agent initiative.
In 30 minutes, we will learn how your organisation works, identify a bounded first use case, and show the high-level Xgenta solution architecture.